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Agenda - Day 3: Wednesday, 30 July 2008
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MAIN SESSION - MORNING |
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07:00 |
08:00 |
ARRIVAL & REGISTRATION |
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08:10 |
Conference starts |
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08:10 |
09:00 |
Architecting for the future: The year that's been and what
lies ahead
Dave Smith, CEO, Infraco
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The availability of affordable broadband telecommunications infrastructure in a developing nation like South Africa is essential to achieving the ASGISA initiative of lowering the cost to do business in our country. Broadband Infraco was created in this context under the Broadband Infraco Act No. 33 of 2007, specifically with the mandate to expand the availability, access to and affordability of national and international telecommunications connectivity services and, to ensure that the bandwidth requirements for specific development projects of national interest are met.
This presentation will review the broadband network deployed by Infraco to date, including the commissioning and operations of the network to provide national long-distance connectivity for the launch of Neotel services in the market, as well as expansion of the network to meet the requirements of the new SITA Network.
It will briefly touch on the planning and project engineering, which is also well advanced on the needs for the MeerKat and international connectivity networks.
Looking ahead, the presentation will touch on planned expansions to provide for the increased footprint and the capacity required by Neotel, SITA, TENET and the additional projects being developed under the leadership of the Department of Science and Technology.
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09:00 |
09:50 |
India’s Telecom Journey: From 5 million subscribers to 5 million
a month
Sandeep Mathur, President, Corporate Affairs, TATA
Communications
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India’s telecom sector has grown exponentially in the last 5 years. Teledensity has shot up to almost 30% from 4% at the turn of the century; local and long distance tariffs are amongst the lowest in the world. There has also been significant investment, both domestic and foreign, in expanding international & domestic backbones and wireless infrastructure.
In this session, Srinivasa Addepalli will review the achievements made possible by a progressive telecom policy that has encouraged entry of new operators in all segments of the industry. He will touch on the regulatory environment that, while occasionally mired in controversy, has remained independent and pro-competition.
India, however, still has a long way to go before it can become globally benchmarked in terms of emerging broadband and Internet services. As such, this session will also share the lessons to be learnt in managing an environment of convergence and next-generation technologies and services. The presentation will cover some examples of Indian telecom companies that have managed to not only make a mark in the growing Indian market, but also leveraged their capabilities to make an impact in the global telecom scene.
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09:50 |
10:40 |
DEBATE: Capacitating government for 2010 and beyond
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Not yet available
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10:40 |
11:00 |
TEA BREAK & NETWORKING |
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BREAK-AWAYS - MORNING |
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Starts |
Ends |
TRACK 1: Service Delivery |
TRACK 2: Infrastructure & Solutions |
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11:00 |
11:05 |
INTRODUCTION |
INTRODUCTION |
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11:05 |
11:35 |
The eGovernment experience in Mauritius
Sooryanand Kurrumchand, Manager, Public Sector, State
Informatics Limited
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In this session, Sooryanand Kurrumchand will be sharing the eGovernment experiences of Mauritius, staring with the country's eGovernment vision intended to bring Government closer to the people through PCs, kiosks, telephones and others, as well as modernise public services and provide 24 x 7 service to citizens.
He will touch on the major eGovernment initiatives underway such as the Government Online Centre (GOC), the Government Intranet System (GINS), setting up of an IT Security Unit and introducing the Government Interoperability Framework.
The session will also cover the legal framework governing the country's e-government implementation and intended to accelerate the transformation of Mauritius into a knowledge-based economy.
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The IFMS Roadmap: Towards integrated transversal applications
Moses Mongwe, HoD IFMS, SITA
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This session will share IFMS progress to date against commitments made at last year's Govtech conference. It will also detail the roadmap for solution development over the next five years with specific emphasis on solution packages that can be expected. For the first time there will be coverage of how industry participation will be fostered going forward. Details of implementation and take up will also be covered for the benefit of departmental delegates. Some of the technology choices that have been made will also be communicated to foster better understanding of the technology roadmap for IFMS. The presentation will conclude by calling on departments and industry to engage robustly with the project team in taking the project forward in this financial year and beyond.
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11:35 |
11:45 |
TRACK CHANGE-OVER |
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11:45 |
12:15 |
E-enabling Gauteng: An update on the region's e-government
strategy and solutions
Warren Hero, Head of e-Government, Gauteng Shared Services
Centre (GSSC)
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Gauteng responded to the increasing focus on e-enabling government by reviewing the total approach to e-government. Service delivery, citizen centricity and a clear understanding of how success would be assessed were some of the key outcomes that will ensure the realisation of the Gauteng as a globally competitive city region. In this session, Warren Hero, will review the Gauteng Provincial Government’s e-government strategy and provide insight into the maturity model, which was adopted to focus prioritisation on achieving tangible benefit to the segments identified. He will share details of the assessment framework that GPG adopted for measuring the efficacy of its e-government programme and conclude with an outline of the delivery framework, which envisages a one-stop government for the region.
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Fighting crime - the missing link
Sharon Thomas, Chair IJS Board, Department of Justice and
Constitutional Development (DOJ&CD) and Assistant Commissioner
Marlene Meyer, CIO, South African Police Service (SAPS)
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In the next three sessions, several key
players will join forces to provide a strategic overview of
South Africa Integrated Justice System (IJS) and share their
views across key components of the IJS programme. In doing so,
they will provide an understanding of the linkages between the
business issues and the programme activities, as well as show
the progress being made on the development and delivery of these
benefits.
THIS SESSION: Overview of Integrated Justice System (IJS) board activities & mandate,
and what SAPS has done about the missing link
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Ends |
TRACK 3: Trends & Development |
TRACK 4: Key Technologies |
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11:00 |
11:05 |
INTRODUCTION |
INTRODUCTION |
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11:05 |
11:35 |
The economic case for citizen centric services
Reshaad Ahmed, Senior IBSG Manager, Cisco Systems
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In many developed countries, investments have and continue to be made with the end objective of serving the citizen. In Emerging Markets however the successful projects are being driven with an Economic Case being one of the key pillars that enables the delivery of Citizen Centric Services., Senior IBSG Manager, Cisco Systems
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Business intelligence projects in the government sector &
cooperation between Italy and South Africa
Guido Albertini, Head of International Projects Directorate,
CSI Piemonte, Torino, Italy
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Public sector executives are under high pressure to raise
productivity of government operations to release resources for
better public services.
In this cadre the role of business intelligence (BI) becomes
crucial to discover, analyse and forecast levels of spending,
resource utilisation, and usage patterns of services and thus
feedback information into decision process for service
improvement.
The strategic role that BI acquires in the government
modernisation process will prompt executives to adopt new
organisational and technological solutions to face these
challenges.
In this presentation, Guido Albertini shows how CSI Piemonte’s
Business Intelligence Centre of Excellence cleans, integrates
and analyses data from across the Italian region of Piemonte and
turns it into insight to improve policymaking and performance in
all sectors, including health, transport, public safety,
education and finances.
These CSI-Piemonte capabilities have been applied in South
Africa in an initiative carried out in the Province of KwaZulu-Natal
to transfer know-how on BI applications for the modernisation
and reorganisation of the Office of the Premier. The project
consists in setting up a centralised data warehouse, developing
a monitoring and reporting system, perform a census of the
information systems present in the different Departments of the
Province.
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11:35 |
11:45 |
TRACK CHANGE-OVER |
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11:45 |
12:15 |
For better or worse... the impact of SA's regulatory
framework on ICT
Carmen Cupido, Lawyer, Lisa Thornton Inc
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South Africa has recognised ICT as a major enabler for economic, social and political development, and an enabling regulatory framework can have a positive impact on the development of ICT.
This session takes a look at the existing regulatory framework, in particular, the Electronic
Communications Act, and the implementation thereof, in order to try to answer the question whether it is enabling ICT development or not. The specific issues that will be focused on are licensing, interconnection and rights of way.
What will be seen is that a positive regulatory framework is generally there, but some small but significant changes need to be made. What will also emerge is that changes are necessary to ensure the effective implementation and enforcement of an enabling regulatory framework.
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Can telecommunications be a business enabler rather than an
inhibitor?
Stefano Mattiello, Executive Head: Enterprise Group, Neotel
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Many organisations treat telecommunications as an expense item rather than an investment. Exorbitant amounts are being paid to service providers, but we can’t always see the true value behind this.
Isn’t it time for telecommunications to become a boardroom discussion about how these costs can be brought down and ultimately add-value to our business vision? Have you been structuring your business around a communications platform rather than the other way around?
This session will look at the "what if" scenario for the business should issues such as cost, availability, scalability and flexibility of telecoms were dealt with. i.e. would you be able to dramatically grow your business through the strategic application of telecoms?
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12:15 |
13:00 |
LUNCH BREAK & NETWORKING |
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START |
END |
BREAK-AWAYS - AFTERNOON |
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Starts |
Ends |
TRACK 1: Service Delivery |
TRACK 2: Infrastructure & Solutions |
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13:00 |
13:30 |
New directions for eHealth policies: A global perspective
Lincoln Moura, president, Zilics Health Information Systems
(Brazil)
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Good health information systems are an essential tool for improving quality, reducing costs, optimising the use of resources and managing health services.
But health and health care are complex subjects and dealing with them requires addressing the use of standards for capturing and representing medical concepts, interoperability issues, terminology and semantic aspects as well as security and privacy questions.
This presentation intends to address those points and to stimulate the discussion on how to overcome the hurdles and build information systems that can help change the face of health care for better.
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Integrating information and connecting the dots
Adv. Marnus Steyn, CIO, NPA; Shereen Bansi, Chief Director, DoJ;
and Jack Shilubane, CIO, DCS
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Key initiatives from the National Prosecuting Authority (NPA), Department of Justice and Constitutional Development (DOJ&CD) and Department of Correctional Services (DCS) complete the connection
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13:30 |
13:40 |
TRACK CHANGE-OVER |
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13:40 |
14:10 |
eHealth - a path to citizen convenience
Dr Shaheen Khotu, CIO, Department of Health
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The Declaration made by the World Summit on Information Society (WSIS) in Geneva 2003 and later in Tunis 2005, to harness the potential of Information and Communication Technology to promote the development goals of the Millennium Declaration, forms the basis of the broad government response to the challenges, in our country and region.
As such, the Department of Health has identified eHealth as a key priority area for development of the Information Society (ISAD).
This presentation will discuss the eHealth Strategy for South Africa and provide highlights of progress that has been made towards the development of an Electronic Health Record for South Africa, as well as towards a patient centred National Health Care Management Information System.
The use of Telemedicine for provision health care over a distance a distance will also be demonstrated.
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A safer tomorrow - closing the gap
Julius Segole, CIO, DSD and Assistant Commissioner Marlene
Meyer, CIO, SAPS
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What the Department of Social Development (DSD) has done to address the missing link and how the IJS transversal initiatives will close the gap.
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TRACK 3: Trends & Development |
TRACK 4: Key Technologies |
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13:00 |
13:30 |
Procurement: The vision, the challenges and the opportunities
Peter Pedlar, Chief: Regulatory Affairs & Procurement, SITA
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SITA is in the unique position of having been mandated to be the ICT procurement arm of government, and this imbues us with the opportunity to achieve economies of scale, interoperability, enhanced IT security, empowerment of HDIs and reduce duplication. However, notwithstanding these lofty ideals, the procurement function has not exactly covered itself in glory in recent years. There are anecdotal evidence of corrupt practices, real concerns about slow processes, and general misgivings that SITA is not doing enough to develop the indigenous ICT industry. SITA’s vision therefore is to refocus the procurement team to improve their skills and be more responsive to customer needs. It aims to beef up contract management capabilities and develop engagement models to work proactively with industry to develop the indigenous ICT sector. In this session delegates will gain a better understanding of SITA’s procurement processes and how they can go about developing their own bespoke solutions so that SITA can partner with them.
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Virtualisation and the 'Greening' of the Data Centre
Stefan Jacobs, EMMA Systems Practice Architect, Sun
Microsystems, Inc.
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In this session, Stefan Jacobs will explore some innovative ways for business to meet the eco challenges. His talk will look beyond the isolated components within a data centre to the technology ecosystem that has an impact on the natural ecosystem around it. With Eco being the new buzz word, innovative ways of meeting the challenges facing the industry has become the driver for new products and services. No longer is the components within a data centre looked at in isolation, but rather as part of a whole, a technology ecosystem that has an impact on the natural ecosystem around it. From desktop to storage tape, various technologies are available to assist in meeting the Eco challenge facing IT. From virtualisation to servers that use less power to do more, choice in selection has become a requirement for IT customers.
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13:30 |
13:40 |
TRACK CHANGE-OVER |
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14:10 |
Governance, risk & compliance management
Warwick Metcalfe, CTO, Lefatshe Technologies
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As the increasing frequency of legislation and compliance demands outstrip the ability of government departments to respond effectively; the “business execution gap” grows introducing increasing new cost and risk to government.
Warwick Metcalfe, CTO of Lefatshe Technologies, talks to this execution gap and how government departments can take a holistic approach to managing these problems with proven best practices and an architecture methodology that includes people, process and technology considerations.
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A collaborative approach to an integrated, enterprise-wide
information systems plan
Colonel Colin G. Brand, Department of Defence (CMIS Division)
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Are you cautiously re-emerging from the throes of ROI of IT, stepping back from the chasm of the digital divide, which made us all quake in our shoes at times and disturbed our troubled nights? Take this chance to suspend reality for a moment, step back from the new technology and refocus on what is familiar.
This case study provides insights from the Department of Defence’s experience in the preparation, development and composition of their Defence Enterprise Information Systems and Service Master Plan - the focus being on transforming a fragmented paradigm within a unifying fundamental approach.
Doing this radically optimised the administrative and command and control systems for the DOD: from consolidation and stabilisation through to the process of modernisation and migration.
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14:10 |
14:30 |
TEA BREAK & NETWORKING |
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START |
END |
MAIN SESSION - AFTERNOON |
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14:30 |
15:15 |
e-Readiness in Africa: opportunities, challenges and progress
Dr. Adesina Iluyemi, NEPAD Council
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This talk will discuss how Africa can achieve considerable
e-Readiness in order to bridge her intra and inter-continental
digital divide. The different measures of e-Readiness will be
discussed with their limitations and ‘fit’ into Africa’s context
highlighted. These measures such as those developed by World
Bank, World Economic Forum and so forth are too distant from the
realities on ground in Africa for any workable policy
development. Recent research on Africa’s e-Readiness measurement
from African researchers and practitioners will be presented in
response to these limitations.
Also, different challenges to Africa’s e-Readiness attainment
will be presented and discussed under the “5P” framework of
People, Poverty, Process, Product and Policy. Various factors
under these classifications challenging Africa’s e-Readiness
will be elaborated upon and solutions to overcome them will also
be presented.
These challenges are dealing with the issues of economic growth,
telecommunications & energy infrastructure, computer technology
and population needs are discussed under these broad classes.
These issues will also be presented as recommendations for
policy and practice at the continental, national and local
governmental and non-governmental levels in Africa.
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16:00 |
A roadmap for e-local governance in Africa
Prof Tim Waema, research director, LOG-IN Africa and
associate professor, School of Computing and Informatics,
University of Nairobi
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This presentation synthesises the results and findings from the various national projects in the LOG-IN Africa Network into a roadmap for e-Local governance. The synthesis is based on a framework of four questions derived from strategic management literature. The first question involves establishing where the countries are with respect to e-Local governance. This involved an assessment of the existing e-Governance policy and strategy situation at the national and local government levels. The second question is where the countries need to go with e-Local governance in terms of the vision, or the desired end-state in the longer term. The next question concerned how to get to the desired end state. In this presentation, this has been addressed through focusing on the e-Governance strategic direction and strategies nations have to develop, methodology for business process re-engineering and methodology for e-Local governance implementation. The final question is how countries will know whether they are achieving their e-Governance vision, strategies and associated results. This question is addressed through outlining monitoring and evaluation, involvement of policy makers and role and participation of citizens. The presentation ends by summarizing elements of the proposed roadmap and making some recommendations.
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16:45 |
THE BIG DEBATE: The Cost of ICT vs. Business Value: Does IT
deliver? MODERATOR: Terry White, business & technology
advisor, MarketWorks
PANELLISTS: Irnest Kaplan (Kaplan Equity); Femke Pienaar (SITA);
Pieter Coertze (SITA); Werner Koekemoer (e-Natis); Thomas Shirk
(SAP); Kenny Govender (DPSA); Coen Kruger (Treasury)
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There’s no question about the cost of ICT. It’s a real cost and
a rising cost to government. According to ForgeAhead, the South
African government is expected to spend about R45 billion on ICT
in 2008, reflecting more than 10% growth from R35 billion in
2007.
The reality, however, is that with the extraordinary evolution
of IT in the last decade, the IT infrastructure of government
has grown into a complicated collection of silos, each handling
critical but discrete functions, often without the ability to
work together.
The inadequate use of best practice processes across much of IT
and the inability to gain a common view of IT make the
management challenge even greater. And so does the introduction
of promising new technologies — such as VoIP, open source,
server virtualisation or mobile devices. At the same time, the
pressures to improve public service delivery and simplify access
to basic service for the SA citizen continue to mount. For
government, leveraging IT to transform service delivery has been
a vision for some time, but perhaps it is more of a goal than
reality.
So is government really deriving any business value from ICT?
Given that, from a governance perspective, there appears to be
lack of ownership or accountability and traceability for
realising promised benefits, a situation that is further
compounded by the lack of clearly defined and integrated
technology policies.
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16:45 |
17:05 |
Conference summary and the next steps towards 2009
Femke Pienaar, Chief: Business Operations, SITA
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Not available yet
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17:05 |
17:15 |
CONFERENCE CLOSING DAY 3 |
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