GovTech 2009 is the fourth annual conference of the State Information
Technology Agency (SITA) and South Africa's pre-eminent public sector
technology learning event of the year.
The theme for GovTech 2009 - "Doing ICT for the citizens" - explores the
worldwide trend towards greater integration between government agencies
at all levels; enabled by ICT and driven by the new, citizen-centric
paradigm of governance.
The 2009 conference will place the spotlight on government's
transformation to a citizen-centric future - a future were government
processes are transformed and integrated from the "outside-in", with the
needs, perspectives, improvement priorities, and satisfaction of South
Africans foremost in mind.
It will provide delegates with a snapshot of international experiences,
an opportunity to analyse critical success factors, insight into lessons
learnt and steps needed to make citizen-centric government a reality in
South Africa.
What to expect from GovTech 2009?
Learn from global best practices what a
"citizen-centred" approach to service delivery means for South
Africa and what is needed to achieve measurable service delivery
outcomes that have value for citizens
Understand the key challenges that
government faces in working towards delivering integrated citizen
and business focused services and explore the role of ICT in
addressing these challenges
Identify the capabilities needed to be
developed in order to build a citizen-centric government and explore
innovative technologies used to serve citizens better
Stay informed on progress across key
ICT initiatives within government and gain insight into successful
initiatives that have been undertaken across the public sector.
