TECHNOLOGY TO IMPROVE
SA CITIZENS' LIFE

GovTech 2009 opens with a focus on improving government's service delivery by employing smart technology

Enabling public sector service delivery through information communication technology (ICT) is the central theme of the GovTech 2009 conference, which started on a high note at the International Convention Centre in Durban on Sunday.

Addressing delegates at the gala dinner on Sunday evening, Zodwa Manase, State Information Technology Agency (SITA) chairperson in her opening address outlined the successes that GovTech has had as a thought leadership platform for government since the first conference in 2006. "Government's Free Open Source Software, e-government and ICT skills development have all evolved as a result of the platform GovTech has created for the exchange of ideas, expertise and case studies. GovTech 2009 will see the public and private sectors working together to identify technology strategies to improve service delivery for the citizens of South Africa," said Manase.

The Deputy Minister of Public Service and Administration, Roy Padayachie, in his welcome address added that GovTech 2009 will focus on the real needs of the South African citizens and government’s developmental agenda. "It is an important conference, as it has citizens at the heart of its agenda. The landscape has changed dramatically over the past fifteen years, which attests to the power of ICT," said Padayachie.

GovTech 2009 opened with a demonstration of how far technology has come with a live holographic video link (via Cisco's Telepresence Holographic Experience) with David McClure from the Office of Citizen Services in Virgina, United States of America. "Technologies such as these illustrate the boundless opportunity that ICT can deliver to everyday citizens," said Moses Mtimunye, acting CEO of SITA. "In the near future, similar technologies will make for commercially available telemedicine projects providing people in rural areas with world-class healthcare services," he said.

Added Mtimunye, "In a geographically disperse country like South Africa we need to look at how technology can improve the delivery of services on a national, provincial and local level and we will explore these opportunities during GovTech 2009."

The gala dinner also marked the celebration of many of South Africa's pioneers in the ICT sector. Known as the ICT Legends, awards were presented to Zeth Malele, Mthunzi Mdwaba, Andile Ngcaba, Prof. Judith Bishop, Anthony Fitzhenry, Mark Harris, Ken Jarvis, Joan Joffe, Alan Knott-Craig, Benjamin Mophatlane, Jeremy Ord, Mark Shuttleworth, Mardia van der Walt-Korsten, Dr. Bill Venter and Phuthuma Nhleko.

Deputy Minister Padayachie commended SITA for its consolidation and coordination of the State's IT resources which have modernised government processes, increased delivery capabilities and enhanced interoperability and government service delivery.