|
Technology to
improve citizens' life |
|
Zodwa Manase, SITA
chairperson |
 GovTech
2009 opens with a focus on improving government’s service
delivery by employing smart technology
Enabling public sector service delivery through information
communication technology (ICT) is the central theme of the
GovTech 2009 conference, which started on a high note at the
International Convention Centre in Durban on Sunday. |
 Click
here to read more |
|
|
|
SITA calls upon
industry to end corruption |
|
Moses Mtimunye, acting
CEO and chief of strategic services for SITA
|
 Sita
has conducted research into allegations of corruption and
urges industry-wide action
The business of procuring technology on behalf of government
places SITA in a sensitive position where the possibility of
corruption and fraud is a very real one. The agency says it
takes allegations and the possibility of these activities
seriously and it has concluded research into reports from
the media and other quarters. These results were presented
at GovTech 2009 by acting CEO and chief of strategic
services for SITA, Moses Mtimunye. |
|
Click
here to read more |
| |
|
Canada's lessons
for IT service delivery |
DPSA Minister
urges for citizen-centred service delivery |
 The
international consulting firm Accenture has identified
Canada as a world leader in public sector service delivery,
and other countries are now looking to Canada as a best
practice example.
Addressing GovTech delegates on Monday, David Primmer, chief
information officer of the government of Manitoba in Canada,
highlighted some of the key lessons learned as it embarked
on an IT and people-centric strategy.
Click
here to read more |
 In
his keynote address at GovTech 2009, minister of Public
Service and Administration, Mr Masenyani Richard Baloyi, on
Monday said that South African citizens should become active
participants in discussions with government.
The voice of citizens must somehow be channeled so that it
is heard and taken into consideration when government
services are designed, thus preparing the way for
information communication technologies (ICTs) to proactively
respond to their needs, he said.
Click
here to read more |
| |
Lessons to be
learnt
from the private sector |
Web 2.0 – the
next
platforms for governing |
 CEO
of GijimaAST, Jonas Bogoshi suggests that government can
learn something from the private sector’s focus on
efficiency and its customers. He places customer-focus chief
amongst these, which for government means honing in on
citizens.
“Some people believe that government cannot and should not
be compared to the private sector,“ said Bogoshi, speaking
at SITA’s annual GovTech conference in Durban.
Click
here to read more |
 Information
technology (IT) is a daunting challenge at the best of
times, and it is even more difficult today as governments
around the globe face tightening finances and diminishing
revenues amidst the economic downturn. Under such
circumstances, which in today's world are simply not
sustainable, the smart thing to do is to look for
opportunities and to borrow ideas from other companies who
have demonstrated savings of time and money in solving major
service delivery challenges. But where to look? .
Click
here to read more |
|
|
WHAT THEY SAID |
"I enjoyed the opening ceremony, especially the
Minister’s speech. His topic, 'Open and inclusive:
building citizen-centred policies and services' was
enlightening. I'm also looking forward to attending
other plenary sessions throughout the conference."
- Mr Neo Mokhathi - DPSA |
"The opening afforded me the opportunity to learn more
about SITA. I’m looking forward to fruitful
discussions and gleaning more about government’s
efforts to deliver services to citizens through ICTs."
- Mr Mokhethi Mokong, MTN
|
|
|
TODAY'S KEYNOTES |
|
|
Making
Green ICT a Government priority
Elizabeth Muller, CEO, GreenGov (US) |
|
|
Convergence in a customer centric era
Godfrey Ntoele, Group Executive: National Sales and
Marketing Operations, Telkom SA |
|
|
Securing Government in a Digital World - What's hot
and what's not in the world of government
cybersecurity
Dan Lohrmann, Michigan Chief Technology Officer
(US) |
|
|
Connecting citizens to the future
Noel Wright, Head: Strategic Commercial, Neotel |
|
|
Local
Government 2.5 - The Global Perspective
Dr. Alan Shark, CEO, Public Technology Institute |
|
|
