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14 September News Headlines |
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Technology to improve citizens' life |
Zodwa Manase, SITA chairperson
Enabling public sector service delivery through
information communication technology (ICT) is the central theme
of the GovTech 2009 conference, which started on a high note at
the International Convention Centre in Durban on Sunday. |
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DPSA Minister urges for citizen-centred service delivery |
Minister of Public Service and
Administration
In his keynote address at GovTech 2009, minister of
Public Service and Administration, Mr Masenyani Richard Baloyi,
said that South African citizens should become active
participants in discussions with government. The voice of
citizens must somehow be channeled so that it is heard and taken
into consideration when government services are designed, thus
preparing the way for information communication technologies (ICTs)
to proactively respond to their needs, he said. |
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SITA calls upon industry to end corruption |
Moses Mtimunye, acting CEO and chief of
strategic services, SITA
The business of procuring technology on behalf of
government places SITA in a sensitive position where the
possibility of corruption and fraud is a very real one. The
agency says it takes allegations and the possibility of these
activities seriously and it has concluded research into reports
from the media and other quarters. These results were presented
at GovTech 2009 by acting CEO and chief of strategic services
for SITA, Moses Mtimunye. |
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Canada's lessons for IT service delivery |
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Web 2.0 - the next platforms for governing |
 The international consulting firm Accenture has identified
Canada as a world leader in public sector service delivery,
and other countries are now looking to Canada as a best
practice example. Addressing GovTech delegates on Monday,
David Primmer, chief information officer of the government
of Manitoba in Canada, highlighted some of the key lessons
learned as it embarked on an IT and people-centric strategy.
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 Information
technology (IT) is a daunting challenge at the best of
times, and it is even more difficult today as
governments around the globe face tightening finances
and diminishing revenues amidst the economic downturn.
Under such circumstances, which in today's world are
simply not sustainable, the smart thing to do is to look
for opportunities and to borrow ideas from other
companies who have demonstrated savings of time and
money in solving major service delivery challenges. But
where to look? |
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