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PRESENTATIONS |
16 September |
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PLENARY SESSION |
08:30 |
09:00 |
WELCOME: Conference Chair |
09:00 |
09:45
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The supplier-CIO relationship: Why it's so tough from both sides
Ken Jarvis, CEO, Jika Africa
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The CIO has to deal with a multitude of suppliers, all claiming to have the ultimate solution. What is it really like dealing with suppliers from the CIO perspective and how can suppliers make the life of the CIO easier? And if you think it's tough for the CIO, wait till you see it form a supplier perspective! In this session, Ken Jarvis presents a unique view from both sides of the fence!
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09:45 |
10:30
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The Real Value of Open Source within Government IT Systems
John Weathersby, Executive Director, Open Source Software Institute (US)
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Open Source Software plays a significant role within the US Federal Government. However, to many within the Government, OSS is still considered "experimental." This presentation will highlight the critical adoption points within the US Federal Government and point to future adoption strategies within Federal, state and local government agencies.
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10:30 |
11:10 |
TEA BREAK & NETWORKING |
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BREAK-AWAY SESSIONS |
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11:10 |
13:30 |
TRACK 1: Business Value |
TRACK 2: Citizen Convenience |
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11:10
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11:50
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12:00
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12:40
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12:50
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13:30
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ICT Governance: Small wins yielding big results
Rhyn Alberts, Operations and Support Manager: ICT, Eden District Municipality; Emile Kaselowski, PhD student, Nelson Mandela Metropolitan University
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Service Centres to support SA Citizens
Ernest de Villiers, Senior Manager: Service Centres (Service Management Centre), SITA
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This presentation offers an introduction to Eden District Municipality's ICT Roadmap aimed at capacitating the ICT in its region as a whole and as a combined strategic effort. This roadmap ultimately aims at the establishment of a formal ICT Shared Services model. Key points for discussion include, among others, inter-Governmental relations; ICT strategic focus on a regional level; and economies of scale in combining ICT efforts.
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This session will present the business case for own vs. outsourced call centre services, touching on the optimisation of resources (people and technology) and performance management. It will take a closer look at the requirements of call centres (incident logging) vs. service centres (first call resolution) vs. shared service centres
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13:30 |
15:00 |
LUNCH SERVED IN THE ICT SOLUTION CENTRE |
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11:10 |
13:30 |
TRACK 3: Public Service Transformation |
TRACK 4: Public Service Modernisation |
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11:10
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11:50
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Seamless eGovernment - a key to inclusive public services
Prof. Reinhard Posch, CIO, Austrian Federal Government (Austria)
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An emerging model for eGovernment collaboration
Jacquie Subban, Head: Geographic Information and Policy, eThekwini Municipality
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This session looks at how governments of countries all over the world are reshaping their eServices, with the main focus on efficiency, security, interoperability and inclusiveness.
Key points for discussion include security and data protection as the key ingredients to enable fully electronic government; and eID and eDOC as the key enablers for sustainable quality services.
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The presentation focuses on the creation of a connected city strategy that emphasizes bridging the digital divide, and which lays the foundation for the delivery of e-government services which can be accelerated through collaboration.
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12:00
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12:40
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Innovation of Government Services through e-government - Korean Cases
Cheung Moon Cho, Consultant: Korea Government, Department of Communication
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Improving Access to Government through better use of the Web
Quentin Williams, Manager: W3C Southern Africa Office, World Wide Web Consortium
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It is widely known that E-government is a tool for the efficient and innovative way for government service delivery. This presentation will provide the strategies to implementation e-government and practical tips how to overcome the barriers for the e-government implementation by showcasing Korean cases.
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This talk describes a variety of issues and challenges faced by governments in their efforts to apply 21st century capabilities to eGovernment initiatives. Examples of eGovenment at work in Europe and Africa are looked at to identify some of the current gaps in technology. Key points for discussion include the role of mobile technology in reaching the African Citizen and the importance of transparency, security and interoperability.
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12:50
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13:30
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Roadmap to effective eGovernment
Ronnen Brunner, Public Service lead: CMA division, EMC EMEA
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Systems integration in practice - Lessons from the SITA environment
Sally Baker, Senior Manager: Enterprise Programme Management Office, SITA; Bertus Van Niekerk, Acting Development & Product Manager IFMS Asset Register, SITA
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This session presents a suggested roadmap for effective eGov which defines the typical stages seen in the public sector to enable effective eGov services. Key points for discussion include planning a roadmap for government solution; the importance of content management in the public sector; and how to minimize risk and bring higher success rate for IT projects.
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Prime systems integrator (PSI) is not a new concept but it is certainly a very relevant and much discussed topic. There are many opinions and variations going around of what the PSI is. This presentation aims to provide a single source of the truth and will demonstrate what SITA is currently doing in that space. Examples of practical environments where the PSI capability has been integrated are the DOD and IFMS environments.
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13:30 |
15:00 |
LUNCH SERVED IN THE ICT SOLUTION CENTRE |
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11:10 |
13:30 |
TRACK 5: Solution Showcase |
TRACK 6: ICT Innovation |
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11:10
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11:50
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Water and ICT: An Unlikely Combination?
Lindani Gumede, Head of Information Systems and Technology, TCTA
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Citizen services in the cloud: The next generation public sector delivery
Sibo Mabuza, ITAP Public Sector Architect, Microsoft
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The main focus of this presentation is on the use of technology, especially ICT, to improve the way we manage our water resources in a water stressed country. It will examine the various technologies and means of managing and monitoring water resources and citizen education.
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This presentation will take a look at cloud computing scenarios for the public sector, covering benefits, challenges and examples of how different agencies around the world are currently adopting this technology to benefit citizens. It will expand on a future vision of public sector delivery using cloud computing and the different options available for that right now.
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12:00
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12:40
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Controlling ghost workers & saving money
Tubatsana Monareng, Information Systems Security (ISS), SITA
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Mobile Computing and Secure Mobile Services for Emerging Markets
Dr. Fisseha Mekuria, Principal Research Scientist, CSIR Modelling and Digital Sciences
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The presentation will address computer fraud and the challenge faced by Government this phenomenon. SITA and its partners in industry have worked together, to design and deploy a system for KZN Treasury that has the ability curb fraudulent transactions, deter fraudulent activities, discover ghost workers and to prosecute fraudsters. The functionality of the system will be addressed, as well as the architecture, scalability and the way forward.
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This session addresses a strategic research and development initiative in next generation mobile computing platforms and secure mobile services. Such a focused R&D and human capital development will also help to harness the emerging industry in mobile computing services, reduce the digital access divide and contribute to sustainable economic growth.
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12:50
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13:30
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Bridging the divide between hardware, software and wetware in order to attain the DOD strategic intent
Colin Brand, Senior Staff Officer DEIS MP, SANDF
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Location Intelligence for the Citizens
Marius Van der Merwe, Director, AfriGIS
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This presentation will highlight the key factors that exert both positive and negative influences onto the achievement of the Strategic Intent of the Master Plan for the Department of Defence and explore which tools can assist. Factors to be looked at include progressing from a 'Departmental View' to 'Departmental Solutions'; focusing on Business Value; putting awareness into action; strategic Alignment; and getting the 'right Wetware' in place
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The focus of the presentation will be to outline examples and challenges to government departments to ensure that the investment in Geographical Information Systems (GIS) data and technology will make a difference in the lives of ordinary citizens. Key points for discussion include how the private sector and government should partner for the development of location based intelligence applications.
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13:30 |
15:00 |
LUNCH SERVED IN THE ICT SOLUTION CENTRE |
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11:10 |
13:30 |
TRACK 7: Strategies & Perspectives |
TRACK 8: Open Source In Practice |
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11:10
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11:50
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GITOC: Executive view of all GITO standing committees, progress, success stories and medium-term plan
Julius Segole, chair, GITO Council
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Getting the most out of your IT Budget harnessing Open Source
Karl Fischer, Open Source Project Manager, Department of Science and Technology
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This presentation looks at the history of the GITO Council, successes and the failures thus far, challenges ahead, and issues needing attention. This is a critical analysis of government corporative structures responsible for ICT yet offers opportunities and maps a forward for GITOC as it carves a strategic role for itself in government.
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This session takes a look at what can be done in a time of fear, uncertainty and doubt - a time of recession, when IT budgets get slashed and resources leave - using Open Source. Key points for discussion include evaluation, standardisation, consolidation and participation.
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12:00
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12:40
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Streamling government IT procurement
Peter Pedlar, Chief: Regulatory Affairs & Procurement, SITA
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Strategy for Open Source Migration
Martin Madubanya, Senior Manager: Departmental GITO, Office of the Premier: Limpopo
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This session will review SITA's new procurement strategy, which focuses on cutting through the red tape of doing business with SITA without compromising good governance. It will also make special mention of how SITA plans to leverage procurement to develop SMMEs and the local ICT sector.
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The Office of the Premier in Limpopo has done an assessment of migrate systems to Open Source with the assistance of SITA. This presentation will provide insight into the assessment, which covers the evaluation of the "as-is" position and also looks at the "to-be" situation, including the roadmap towards migrating the systems and how to deal with applications that could not be migrated.
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12:50
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13:30
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13:30 |
15:00 |
LUNCH SERVED IN THE ICT SOLUTION CENTRE |
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START |
END |
PLENARY SESSION |
15:00 |
15:45
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Keynote: GamePlan 2010
Gary Bailey, ex-Manchester United, England goalkeeper and former World Cup ambassador
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This multi-media presentation offers valuable insight into the incredible opportunities that can arise from the World Cup, from transport, food, logistics, accommodation, security and lots more, plus a solid understanding of the FIFA branding rules and other stringent regulations that exist. This presentation is not just hard hitting business, but also huge fun and such positive news for all to hear!
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15:45 |
16:15
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16:30 |
16:45 |
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16:45 |
17:00 |
CONFERENCE CLOSING & LUCKY DRAWS |
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